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Retail Experience Enhancement


A retail chain seeks to improve customer engagement and personalize shopping experiences. They aim to leverage technology to provide customers with instant access to product information, reviews, and tailored offers while gathering valuable data on customer preferences to inform targeted marketing campaigns and drive sales growth.

Solution with Synapse

Implement NFC tags on product shelves that connect to Synaptic Pulses. When customers tap their phones against these tags, they receive instant access to product details, reviews, and personalized offers. Synapse meticulously tracks these interactions, offering the retailer deep insights into customer preferences and enabling highly targeted marketing campaigns.