Terms of Service - Synaptic Insights

Here is an enhanced version of your Terms of Service (ToS) incorporating the additional sections and details you’ve provided:

Introduction

These Terms of Service (“Terms”, “ToS”) govern your use of Synapse, a product provided by LaunchUX, LLC (“LaunchUX”), located at 25 Penncraft Ave, Chambersburg, PA 17201. By accessing or using Synapse, you agree to be bound by these Terms.

Definitions

Service: Refers to Synapse and any related services provided by LaunchUX, including Pulse, Reach, and other sub-products that may be added.

User: Refers to the customer that creates an account on our website and manages the service.

Content: Includes links to the user’s website, files, lead data, and analytics.

User Accounts

Account Creation: Users must provide accurate and complete information when creating an account.

Account Security: Users are responsible for maintaining the security of their account credentials and for any activities that occur under their account.

Fees and Payments

Payment Terms: Users are billed according to pricing tiers. If a user exceeds their tier, service may be suspended until an upgrade is made. All billing information, including plan recommendations based on usage, is available on the Billing page inside Synapse.

Non-payment Consequences: If payment is not made, Synapse reserves the right to nullify pulses until the account is current.

Refund Policy: There are no refunds available.

Privacy

Data Protection: We collect and use data for product improvements, marketing, running the service, and other related purposes. User data is protected and used in compliance with applicable laws.

User-Generated Content

Content Ownership: Users retain ownership of the content they post or upload to Synapse.

Content Responsibility: Users are responsible for the legality and appropriateness of their content.

Prohibited Activities

Users agree not to engage in activities including, but not limited to:

Illegal activities

Harassment or causing distress to other users

Uploading harmful or offensive content

Dispute Resolution

Arbitration Clause: Any disputes arising out of or related to these Terms or the use of Synapse will be resolved through binding arbitration.

Jurisdiction: The jurisdiction for any disputes will be the Commonwealth of Pennsylvania, United States.

Indemnification

Users agree to indemnify and hold LaunchUX harmless from any claims, damages, losses, liabilities, and expenses arising out of their use of the Service.

Warranties and Disclaimers

Service Warranties: Synapse is provided “as is” and without any warranty or condition, express, implied, or statutory.

Limitation of Warranties: LaunchUX does not guarantee that Synapse will be uninterrupted, timely, secure, or error-free.

Limitation of Liability

In no event shall LaunchUX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use Synapse.

Miscellaneous

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms constitute the entire agreement between the user and LaunchUX regarding Synapse and supersede any prior agreements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions.

Changes to These Terms

LaunchUX reserves the right, at its sole discretion, to modify or replace these Terms at any time. Users will be notified of any changes through the Service.

Contact Us

If you have any questions about these Terms, please contact us at:

LaunchUX, LLC

25 Penncraft Ave, Chambersburg, PA 17202